Terms of service

Terms of Service

1. About us

This website is operated by Shalimar Shoes UK Ltd, a company registered in England and Wales, trading from 286 Green Street, London E7 8LF. In these terms, "we", "us" and "our" refer to Shalimar Shoes UK Ltd.

2. These terms

By using this website and placing an order you agree to these terms. Please read them before ordering. We may update these terms from time to time and the version in force is the one published on this page when you place your order.

3. Orders

Placing an order is an offer to buy. A contract is formed when we send you a dispatch confirmation, or when you collect your order in store. We may decline an order, for example where an item is out of stock, where there has been a pricing error, or where we are unable to verify payment.

4. Pricing and currency

Prices are shown in pounds sterling by default and include VAT where applicable. You may view prices in other currencies using the currency selector. Prices shown in other currencies are converted at prevailing rates and the amount finally charged may vary slightly depending on your card issuer.

We try to ensure all prices are accurate. If we discover an error in the price of items you have ordered we will contact you and give you the option to continue at the correct price or cancel.

5. Product descriptions and images

We take care to describe our products accurately. Colours may vary slightly between screens, and handmade items such as khussa and Peshawari styles may have small natural variations. These are a feature of the craft, not a fault.

6. Availability

Stock is shared between our shop and this website. Occasionally an item may sell in store before your online order is picked. If this happens we will contact you and refund you in full.

7. Returns

Your rights to cancel, return and obtain a refund are set out in our Returns and Refunds policy, which forms part of these terms.

8. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited under English law. Subject to that, our total liability in connection with an order is limited to the value of that order.

9. Your account

If you create an account you are responsible for keeping your login details secure and for activity that takes place under your account.

10. Intellectual property

The content of this website, including text, images and the Shalimar Shoes name and logo, belongs to us and may not be reproduced without our permission.

11. Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.

12. Contact

Shalimar Shoes UK Ltd, 286 Green Street, London E7 8LF
Telephone 020 8552 6586
Email store005@shalimarshoes.co.uk

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